Refunds Policy

Issuance of Refunds

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed. It may take 10 to 12 days to receive the returned product and complete the QA process in case of Domestic orders. For overseas orders the time may vary as per the destination.

Payment Method

Refund Option

Refund Time

Debit/ Credit Card

Debit/ Credit Card

10 Working Days

Bank Transfer

Bank Account

5 Working Days

Refund Voucher

Refund Voucher

2 Days


Modes of Refund


Online Wallet

The Online Wallet needs to be activated in order to access the refund amount.

Refund Voucher

Vouchers will be sent to the customer registered email ID on and can be redeemed against the same email ID.

Debit Card or Credit Card

If the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification by, please contact your personal bank.

Bank Deposit

The bank account details provided must be correct and the account must be active and should hold some balance. Do not provide account details of Basic Bank Account (BBA), IBAN number will be needed to refund the amount.

Important Note: The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value.